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E-commerce & Retail

With an increase in online shopping, risks to payments, customer data, and brand reputation are increasing too. C9Lab combines E-commerce Cybersecurity and Brand Protection Services to defend against phishing, data breaches, and fake websites, ensuring safe transactions and smooth operations across all digital platforms.

E-commerce & Retail

How It Works!

Detect, stop, and respond to risks across your online store before they impact customers.

1

Real-Time Storefront Monitoring

Continuously checks your e-commerce sites, checkout flows, and APIs for vulnerabilities, clones, and signs of e-commerce threats.

2

Fraud & Threat Analysis

Identifies fake offers, leaked customer data, and payment abuse using smart analytics to strengthen fraud prevention.

3

Brand Protection & Takedown

Finds rogue domains, phishing ads, and counterfeit listings and removes them quickly, keeping online store security strong and customers protected.

Features

Our platform provides complete e-commerce cybersecurity, fraud detection, and reputation protection for digital retailers.

1
Phishing & Fake Website Detection

Identifies and removes cloned shopping portals or scam domains.

2
Payment Gateway Security

Recognize fraudulent transactions and unauthorized API requests.

3
Dark Web Leak Monitoring

Flags stolen customer data, credit cards, or credentials.

4
Counterfeit Product Detection

Monitors for online marketplaces that may be exposing counterfeit and/or unauthorized.

5
Social Media Scam Monitoring

Finds any deceptive profiles/offers using your brand name.

6
Checkout Fraud Prevention

Watches for irregularities in transaction activity and payment streams.

7
Brand Protection Dashboard

Real-time intelligence about impersonation behavior and threats.

8
Customer Trust Monitoring

Tracks online sentiments, reviews, and scam-related posts.

9
Compliance & Privacy Support

Makes sure that the PCI DSS, GDPR, DPDP guidelines are adhered to.

10
Protection against Loyalty and Coupon Abuse

It prevents referral, cash-back, and promo abuses.

11
Mobile App Security

Tracks counterfeit or altered mobile shopping apps.

12
Ransomware & Malware Detection

Shields backend servers and customer portals from being compromised.

13
Data Encryption & Access Control

Protects consumer data while it is stored or during transactions.

14
Incident Response Framework

It helps in quick recovery and reporting of the breach through forensics analysis.

15
Automated Risk Reports

Creates daily summary reports for compliance visibility, threat visibility, or both.

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E-commerce & Retail FAQs

What types of attacks target online retailers most?
Phishing, fake websites, payment fraud, and data leaks are common.
Can C9Lab detect cloned shopping websites?
Yes, our engine identifies and takes down fake websites imitating your brand.
How do you protect payment gateways?
By scanning for abnormal API calls, card testing, and fraudulent transactions.
Can you detect stolen customer data?
Yes, we monitor the dark web for compromised emails or payment records.
Do you help with compliance like PCI DSS?
Yes, our reports map directly to PCI DSS and privacy standards.
How do you detect counterfeit listings?
We track global marketplaces for suspicious sellers or brand misuse.
Can you secure our mobile shopping app?
Yes, we detect rogue or modified versions of your official app.
How do you stop social-media scams?
We monitor and report fake profiles and posts imitating your brand.
What if our domain is spoofed?
Our takedown was accomplished instantly to eliminate domains that were fraudulent.
How fast are incidents resolved?
Phishing websites, and most impersonation websites, are disabled within hours.
Can you prevent loyalty-program abuse?
Yes, we do notice any unusual redemption of promotions and referrals.
What are the procedures implemented for the security of customer information?
With strong encryption, tokenization, and endpoint security.
What kind of reporting does your service provide?
Threat assessments and Compliance reports.
Can we integrate this with our e-commerce platform?
Yes, it is compatible with Shopify, WooCommerce, Magento, and custom systems.
How do you handle ransomware attacks?
Distilling the breach and making data recovery, and strengthening the preventive measures.
Do you offer 24×7 monitoring?
Yes, our threat intelligence operates continuously across regions.
How do you detect fake offers or phishing ads?
By monitoring ad networks, search engines, and affiliate systems.
Is customer data shared externally?
No - data remains within your control and is never resold or shared.
Can we customize notifications and alerts?
Absolutely. Alerts can be personalized by region, level of importance, or method.
How do I begin with a demo or a trial?
Schedule an assessment specifically for you concerning your online shopping risk profile
Schedule a Demo

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