Empower your business with C9Lab's AI-driven security intelligence — proactive, automated, and designed to neutralize digital threats before they impact your brand reputation and business operations.
Request DemoProtect what matters most with C9Lab's intelligent threat detection — proactive, automated, and designed to safeguard your brand reputation from digital impersonation and fraud.
Learn MoreStrengthen your organization's defenses with C9Lab's comprehensive cybersecurity services — expert-driven, industry-proven, and designed to identify vulnerabilities and respond to incidents with precision and speed.
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We’ve answered the most common queries about each service — click to explore.
Frequently Asked Questions
Cybersecurity involves protecting systems, networks, and data from cyber attacks. It’s crucial because it safeguards sensitive information, maintains business continuity, and prevents financial losses. In today’s digital landscape, robust cybersecurity measures are essential for all organizations.
C9Lab provides a comprehensive suite of cybersecurity solutions, including:
Brand Protection: Our QSafe platform monitors the internet, including the darknet and social media, to detect and prevent unauthorized use of your brand, protecting your reputation.
Phishing Simulation: C9Phish offers AI-powered phishing mitigation by delivering tailored anti-phishing training to employees, enhancing their ability to recognize and avoid phishing attempts.
Website Monitoring: C9Pharos offers real-time monitoring for website security, optimizing uptime, detecting threats, scanning for malware, and providing early alerts for SSL, domain, and dark web exposure.
Our QSafe platform proactively monitors various online channels to identify potential threats to your brand, such as domain spoofing or fake profiles. By detecting these threats early, we help prevent damage to your brand’s reputation and maintain customer trust.
Phishing is a cyber attack method where attackers impersonate legitimate entities to deceive individuals into revealing sensitive information. C9Phish combats this by providing AI-driven, tailored training modules that educate your employees on recognizing and responding to phishing attempts, thereby reducing the risk of successful attacks.
Continuous website monitoring allows for the early detection of potential threats, enabling prompt response to prevent or mitigate damage.
C9Pharos continuously scans for vulnerabilities, unauthorized modifications, and malicious activities. It helps prevent data breaches and financial fraud by identifying security risks early.
QSafe is an AI-powered brand protection tool that:
✔ Monitors the web, dark web, and social media for counterfeit products, fake domains, and impersonations
✔ Identifies and removes fake websites & phishing pages
✔ Ensures brand reputation and consumer trust
Any business with an online presence is at risk of brand abuse, impersonation, and fraud. Industries that benefit the most from QSafe include:
E-commerce & Retail
Financial Institutions & Banks
Technology & SaaS Companies
Manufacturing
Pharmaceuticals and Healthcare
FMCG Brands
Getting started is simple! Schedule a demo, and our team will reach out to you. We’ll walk you through the product, provide a live demonstration, and set up your account for the required service or solution—ensuring a seamless onboarding experience.
VAPT (Vulnerability Assessment and Penetration Testing) is a security testing process that identifies, analyzes, and mitigates vulnerabilities in web, mobile, cloud, network, and API environments. It helps businesses strengthen their security posture by fixing weaknesses before attackers exploit them.
DFIR is a cyber incident response service that helps businesses detect, investigate, and recover from cyber threats like malware, ransomware, and cybercrime. You need DFIR if your organization experiences:
Data breaches or unauthorized access
Ransomware or malware attacks
Insider threats or suspicious activity
Fraud or cybercrime investigations
Data Recovery restores lost or encrypted files from HDD, SSD, cloud storage, and ransomware-affected systems.
Use this service if you:
Accidentally delete important files
Experience a hardware or system failure
Are locked out due to ransomware encryption
Getting started is simple! Schedule a demo, and our team will reach out to you. We’ll walk you through the product, provide a live demonstration, and set up your account for the required service or solution—ensuring a seamless onboarding experience.
QSafe is an anti-scam product designed to protect businesses from external cyber threats. It actively detects and shuts down spoofed domains and malicious applications, safeguarding your brand's reputation in real-time.
QSafe identifies domain spoofing, social media impersonations, fake mobile apps, counterfeit product listings, and unauthorized use of your intellectual property.
Yes. QSafe performs both automated scans and manual expert-driven assessments to identify vulnerabilities in your websites, applications, and infrastructure.
Our AI uses contextual analysis—checking domain details, SSL, content patterns, and behavioral signals—to separate legitimate mentions from impersonation attempts.
Yes. QSafe continuously expands coverage to protect your brand on upcoming platforms and channels.
Absolutely. Our systems are trained to spot look-alike characters, Unicode tricks, and other sophisticated threats.
Most threats are detected within 2–4 hours, with urgent ones flagged even sooner.
Yes. QSafe continuously monitors the dark web, forums, and marketplaces for leaked credentials, sensitive data, or insider chatter related to your organization.
We use a risk-based severity model that factors in exploitability, business impact, and attack trends.
Yes. We partner with global legal experts to execute takedowns across diverse jurisdictions.
QSafe scans online conversations and reviews to flag negative sentiment or campaigns that could damage reputation.
We monitor and protect trademarks, patents, copyrights, and trade dress across digital platforms.
Yes. APIs are available for SIEMs, SOAR platforms, and custom integrations.
Yes. Our reports support frameworks like GDPR, ISO 27001, PCI-DSS, and other data protection regulations.
Reports include threat origin, risk scoring, remediation steps, and trend analysis to guide both business and technical teams.
Absolutely. Executives get summaries, while IT/security teams get full technical details.
Setup includes a brand asset audit, vulnerability scan baseline, monitoring parameters, and escalation workflows.
Yes. Enterprise clients receive 24/7 support and a dedicated account manager.
Our AI learns from analyst feedback, and sensitivity thresholds can be adjusted to your business risk appetite.
Alerts can be sent via push notifications, email, SMS, Slack, Teams, and webhooks.
C9Pharos is a comprehensive website monitoring and security application, all accessible from your mobile device. It offers real-time insights and vulnerability detection to keep your website online and secure.
We identify expired SSLs, misconfigured security headers, malware traces, and other known web vulnerabilities.
By tracking Core Web Vitals and performance metrics, C9Pharos helps maintain site speed and stability—key factors for Google rankings.
C9Pharos uses a cloud-backed monitoring engine, and results are delivered directly in the mobile app. This gives you real-time visibility into your website and application health from anywhere.
Yes. When an issue is detected, C9Pharos analyzes multiple signals (performance, uptime, response times) to suggest the most likely root cause, giving your team a faster path to resolution.
We comply with global regulations and provide flexible data retention options.
C9Phish is a platform that simulates phishing attacks to test and enhance employee cybersecurity awareness. It generates detailed user risk profiles and provides personalized training to help employees better identify cyber threats.
It’s a phishing simulation and training platform that builds a human firewall—your best defense against phishing-driven breaches.
Instead of passive videos, it’s active, real-world testing with instant feedback.
No—it builds a culture of cautious verification, not fear.
Email, SMS (smishing), QR scams (quishing), and multi-step credential theft.
Yes, customized templates make tests highly realistic.
By working with your IT team to whitelist simulation emails.
They immediately get a training moment—pointing out red flags they missed.
a. Click rate
b. Report rate
c. Repeat offenders
d. Phish-Prone % (overall vulnerability)
By the reduction in Phish-Prone %—translating to lower breach risk.
Yes, dashboards break down by team, role, or individual.
A dynamic score for each user—tracking susceptibility and improvement.
Monthly or quarterly for maximum effectiveness.
Import user list → whitelist emails → run baseline test.
Yes—short videos, quizzes, and interactive modules.
Yes, fully customizable.
Flagged users can be assigned extra training or 1:1 coaching.
No—suitable for 20 users or 20,000+.
Our Business Risk Score (BRS) gives you instant visibility into your company’s external cybersecurity posture like a credit score for your digital trustworthiness.
The BRS is a free, instant scan that rates your company’s external security posture on a scale of 0–100. It analyzes your domain’s website, email, and DNS security, along with exposure on the dark web.
A good BRS helps protect your brand and customers. It uncovers weak spots that attackers exploit, helping you prevent breaches, reputational damage, and compliance issues.
No. BRS only measures external-facing risks (like SSL, DNS, and email security). It doesn’t assess your internal policies, employee training, or physical security. Think of it as a vital first step and continuously check your digital perimeter.
Your score combines multiple security factors:
Website security (SSL, headers, vulnerabilities)
Email security (SPF, DKIM, DMARC)
Domain health (DNSSEC, WHOIS, DNS records)
Dark web exposure (leaked credentials)
Website performance & trust signals
Enter your domain (e.g., yourcompany.com) and verify ownership with a one-time password (OTP) sent to your registered email. The full report is available within minutes.
To prevent unauthorized scans. Only verified domain owners can view the report.
We run non-intrusive external scans on:
Website: SSL, headers, vulnerabilities
Email: SPF/DKIM/DMARC presence & accuracy
Domain: DNSSEC, WHOIS, suspicious DNS records
Dark Web: Leaked employee credentials
No. Our scans are passive and as light as a search engine crawl.
Instant. Most reports are ready within 2–3 minutes after OTP verification.
It signals exploitable weaknesses (e.g., missing DMARC, expired SSL) that attackers could use to impersonate your domain, spread malware, or steal data.
Category-wise score breakdown
Issues found (e.g., “DMARC missing”)
Explanations of risks
Clear step-by-step remediation guidance
Yes. Your first Business Risk Score scan is completely free, with no hidden fees or catches. This gives you an initial overview of your domain’s security posture. For any additional scans, a paid plan applies.
At least quarterly, or after major IT changes.
Yes. Registered users can see historical scores and improvement trends via their dashboard.
Yes. Enterprise clients can pull BRS data directly into security dashboards.
Executives (CISO, CTO, CEO) for risk overview
IT/Security teams for technical fixes
Yes. Reports provide evidence of external risk monitoring, supporting ISO 27001, SOC 2, and similar frameworks.
Digital Forensics and Incident Response (DFIR) is at the core of modern cybersecurity. Our DFIR solution combines rapid response with deep forensic analysis to help your organization stop threats, recover faster, and prevent future attacks.
DFIR stands for Digital Forensics and Incident Response. It enables organizations to quickly detect, contain, and recover from cyber incidents while also performing detailed investigations to understand the root cause.
Incident Response (IR): Focuses on immediate detection, containment, and recovery during an active attack.
Digital Forensics (DF): Focuses on evidence collection and analysis to uncover attacker methods, preserve data integrity, and support compliance or legal needs.
Our DFIR approach helps your organization:
Contain and stop active cyberattacks.
Identify root causes and attacker behavior.
Strengthen defenses to prevent future incidents.
Maintain compliance and provide legally admissible evidence.
Preparation – Policies, playbooks, and tools in place before an attack.
Identification – Detecting and confirming a security incident.
Containment – Isolating affected systems to stop spread.
Eradication – Removing malware, exploits, or backdoors.
Recovery – Restoring business operations securely.
Lessons Learned – Strengthening defenses for the future.
Evidence is collected in the order it’s most likely to disappear:
CPU cache and memory
Process lists, routing tables, RAM
Temporary files / swap space
Disk data
Remote logs and monitoring
Backups and archival media
It’s the documented trail of evidence handling. Maintaining a strong chain of custody ensures your data can be trusted in audits, compliance checks, or legal cases.
Our analysts use advanced methods to uncover keys in live systems, request user cooperation when applicable, or apply decryption and password-cracking techniques where possible.
A forensic image is a bit-by-bit copy of digital storage. It ensures investigators can examine all data — including deleted files — without altering the original source.
System, network, and application logs
Network captures (PCAPs)
File metadata and timestamps
Memory and disk images
Windows Registry data
Our platform leverages AI/ML to:
Detect anomalies in real time
Process large datasets at scale
Improve accuracy of attack timelines and threat intelligence
VAPT (Vulnerability Assessment and Penetration Testing) is a security process that finds system weaknesses and tests if they can be exploited, helping organizations fix risks before attackers do.
VAPT combines Vulnerability Assessment (finding weaknesses) with Penetration Testing (exploiting them to prove impact). It’s essential because it helps you uncover and fix security holes before attackers do—preventing breaches, downtime, and reputational harm.
A Vulnerability Assessment is like a scan: broad, automated, and focused on finding issues. A Penetration Test is a manual, controlled attack that demonstrates the real-world risk of those issues.
Everything from web and mobile apps to internal/external networks, wireless, APIs, cloud setups (AWS, Azure, GCP), and even human factors like phishing and social engineering.
YES.
Black-box: No prior knowledge (simulating an outside attacker).
White-box: Full knowledge and access (insider-level).
Gray-box: A balance, often with limited access.
We align with OWASP, PTES, OSSTMM, and NIST guidelines—global benchmarks for ethical hacking.
Small app: 1–2 weeks
Large network or enterprise scope: 3–4 weeks or more
No. We define clear Rules of Engagement to avoid downtime. Any risky steps are coordinated in advance.
Sometimes. External scans often need no access, while application and internal tests may benefit from user credentials for deeper analysis.
Through strict NDA agreements and secure disposal of all test data post-engagement.
A detailed report with:
Executive summary (business impact)
Technical findings with proof-of-concept (POC) evidence
Risk ratings
Actionable remediation guidance
By risk-based prioritization—considering exploitability and business impact.
Yes. We provide remediation guidance and a debriefing session with your technical team.
Yes, to confirm patches are effective closing the loop.
Absolutely. Frameworks like Cert-In, PCI DSS, ISO 27001, SOC 2 mandate regular testing. Our reports serve as audit evidence.
Certified experts with cross-industry experience.
Yes—third-party risks are often the weakest link.
Start with high-value targets like your main web app or perimeter systems.
At least quaterly—but also after major upgrades or new deployments.
We escalate immediately—not waiting for the final report.
Yes, we can share sanitized examples and walk you through our methodology.
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